The staff was unusually welcoming and sweet, and the location was very practical, only 15-20min. from downtown (although walking towards the hotel, 20-25min. is needed for uphill walking). 24h convenience store was very useful, if a little expensive. Staff was also very helpful in planning local activities and outings. Room was very comfortable and quiet.
Windows could not be opened without a key, and there was no information regarding why, or whether it was possible to get a key to open the window.